Operations Team Leader

COLLINS MCNICHOLAS RECRUITMENT

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Operations Team Leader: Excellent opportunity for a Team Leader , APA qualified to join a growing organisation. If you are a driven team leader or supervisor, looking to progress your career, this is an great chance to join a leading company. Job duties: Responsible for monitoring and motivating customer service agents and achieving performance objectives. Lead the team and ensure excellent customer service is being provided. Deliver feedback to the team and guide them to achieve the necessary standards of performance. Manage change in the delivery of client requirements. Lead meetings and schedule staff cover for busy periods. Achieve collections targets. Quality checking including governance of risk and compliance. Requirements: APA (Accredited Product Advisor) qualified. Experience with collections. Experience in a team leader or supervisory position. Experience in a fast-paced environment. Analytical, logical and problem-solving. Excellent communication and presentation skills. For more information or a confidential discussion, contact: Claire Normoyle. 061-512270. claire.normoyle@collinsmcnicholas.ie. For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie. Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs!.

1626 days ago