Customer Service Supervisor

FRS RECRUITMENT

CLARE

Customer Service Supervisor - FTC. Are you an experienced Customer Service Supervisor with experience leading a team within a fast-paced industrial environment? We are currently recruiting for a Customer Service Supervisor for a client in the East Clare area on an 11-month Fixed Term Contract to lead the small customer service team. This role would suit a candidate with a logistics, industrial or engineering background. The Role: Lead the customer service team and delegate tasks as appropriate. Drive the achievement of team KPIs. Maximise customer experience. Drive and guide the drafting of quotations, invoices and purchase orders. Generate relevant reports as required. Responsible for the coordination & movement of vehicles as per customer demands. Dealing with customer queries and complaints. The Candidate: A strong leader with a background in customer service in an industrial - logistics setting. Has previous experience of a CRM system. Ability to coordinate and control all vehicle movements as per customer requirements. Exposure to dealing with customer invoicing and quotations is essential. Experience in an upgrade of a CRM system is an advantage. Dangerous Goods Safety Advisor (DGSA) experience an advantage. If you would like more information on this exciting customer service role, please contact Jack Foley on 086 1424837 or.

1657 days ago