Desktop Support Specialist

COLLINS MCNICHOLAS RECRUITMENT

CLARE

Collins McNicholas currently have an exciting opportunity for a Desktop Support Specialist with one of their clients in the Mid-West Region. This role is a 23-month contract position. The Role: The IT Level 1 Desktop Engineer will be part of the IT Infrastructure Team. Reporting to the IT Infrastructure Manager they will be responsible for providing day-to-day support and administration to end-users for LAN, desktop or laptop equipment. This role also supports remote access, Audio Visual support and Senior Executive support. The following are the key requirements for the role: Responsibilities: Setup IT equipment and install software for various applications and programs. Manage JIRA requests, prioritizing appropriately. Interact with employees on desktop problems and their resolution. Manage IT inventory with accuracy and timeliness. Manage office printer infrastructure. Ensure all devices are patched monthly. Administer key Microsoft technologies such as Active Directory, Office 365. Provide support for SharePoint administration. Email Management- Setting up users, distribution lists etc. Deliver excellent customer service to all employees. Requirements: 3rd level IT related qualification. Previous experience in providing administration support for Cloud applications. Demonstrated relevant experience in a similar role in a Financial Services environment (desirable. For a confidential discussion on the above role please contact Michael O’Leary on 061-512270. For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie. Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs!.

1676 days ago