Sales Support Executive

Zagg International Distribution

Clare

ZAGG Inc. (NASDAQ: ZAGG) is a leading mobile device accessories and technology company with products that protect, personalise and enhance a consumer`s mobile experience. ZAGG differentiates itself as the preferred brand by offering creative product solutions through targeted global distribution channels, with the broadest product offering in its sector. With a brand portfolio that includes ZAGG, mophie and IFROGZ the company manufactures and markets a complete line of products to improve the functionality of portable gadgets, including keyboards, cases, audio and protective films, through direct, retail, specialty and international channels. More information about the company and its brands is at www.ZAGG.com and www.mophie.com. ZAGG is an equal opportunities employer. We have an immediate permanent opportunity for a Sales Support Executive to join our operations team . Position Summary : This position will be responsible for working proactively with ZAGG customer’s Resellers & Distributors. You will be responsible for supporting all queries from Field Sales & Channel Partners to ensure smooth operations, SLA adherence and timely customer information. Main responsibilities. Sales Support - Support Regional Field Sales Personnel & Partners on all pre-& post sales enquiries. This includes but is not limited to order entry, back order management, invoicing, delivery issues, sample requests, complaints and return requests. Build & develop relationships with ZAGG field sales, partners & resellers. Ownership of weekly reports for the sales manages to include, backorders, financial targets and sell-through reports. Understand the product – a flair for technical learning will be a distinct advantage. Keep abreast of any changes here and make sure to have the most up to date information possible. Be proficient in all ZAGG internal systems & ensure you are in compliance with all procedures from an audit perspective. Police & validate that field sales & partners are adhering to processes. Miscellaneous, ad-hoc tasks must be completed as required - includes backing-up colleagues during times of leave; assisting in induction training for new employees; other general administrative duties as required by Management. Work on own initiative to identify areas for potential process improvement. Candidate Specification: Third level qualification in Business, Administration, Languages or Sales. Fluency in English and a second language is desirable. Proficient in Microsoft Excel, Word, and Outlook. Experience with CRM, GP and Dynamics. 3+ years’ experience in a similar role. Will be technically competent, having worked in a technology sales environment prior to this. Proven record in customer account management/sales role. Must have excellent attention to detail and accuracy. Self-starter with excellent communication skills, ability to work on own initiative & also as part of a team. Ability ti sgift between activities effectiveky. . This job originally appeared on RecruitIreland.com.

2140 days ago